Customers can cancel an BK Transportation LLC reservation at any time up to 24h hours before the scheduled pickup for a full fare refund using the email or phone call.

BK Transportation LLC will not provide a refund if the reservation is cancelled or changed less than 6 hours prior to pick-up time, or in the event of reservation abandonment. This includes bookings made within 1 hour of pickup time.

Flight Cancellations and Delays Due to Airlines
Failure to contact BK Transportation LLC with flight cancellation or delay information in a timely manner may be considered reservation abandonment and may result in forfeiture of fare. Reservations impacted by airline delays and cancellations may qualify for refund when a replacement reservation is made.